APC NetBotz 200 Guide de l'utilisateur télécharger pdf (Page 36)

USER’S GUIDE

NetBotz Rack Monitor 200

Sensors Connected, but Software Interface

Shows “0 Connected”

This problem can occur if you have one or more older remote sensors, Temperature

Sensors with Digital Display (AP9520T) or Temperature/Humidity Sensors with Digital

Display (AP9520TH), connected to your system. If you have one or more remote

sensors connected to your system, follow the troubleshooting procedure under

Software Interface Shows “Err” on page 29 to determine if you have an older sensor. If

you do not have any remote sensors connected to your system, contact APC

Worldwide Customer Support for further assistance.

Yes Older sensors with older firmware can cause Err to appear.

1. To identify any older sensors:

• Check the serial number. The serial number for older units will

be less than ZA0635011442.

• Remove then reapply power by disconnecting then connecting

the cable to the sensor in port. Note whether the firmware

version number appears during the start-up sequence. Older

units will not display the software version number. If v 1.2.3 or

higher appears, the sensor is running the new firmware and

should work with your system.

2. Remove any old sensors from your system. The problem should

be resolved when all older sensors with a digital display are

removed from your system.

3. Contact APC Worldwide Customer Support for further

assistance. For the older sensors, be sure to have the model

number and serial number available.

Do you have one or more Temperature Sensors with Digital Display (AP9520T) or

Temperature/Humidity Sensors with Digital Display (AP9520TH) connected to your

system?

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APC NetBotz 200 Guide de l'utilisateur Page 36